Once an order has been placed, changes or cancellations may not be possible, as we strive to process and ship orders as quickly as possible. If you need to make changes to your order, please contact our customer service team as soon as possible, and we will do our best to accommodate your request.

Yes, we offer special pricing and discounts for bulk orders. If you are a business or organization interested in purchasing our products in bulk, please contact our sales team for more information on pricing and volume discounts.

If you have any questions or need assistance, our customer support team is here to help. You can reach us by email at info@fr-holding.co.uk. Our customer support hours are Monday through Friday, 9:00 AM to 5:00 PM GMT.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order through the shipping carrier’s website.

Each item carries different warranties. Some items are not covered by any warranty while others have manufacturer warranty. We specify warranty information on products page. However, if warranty information of any item is not clear, please contact us for further warranty information.

We offer a 14-day return policy for unused and undamaged items. We accept returns only for items that have a problem from our end like wrong or damaged item. If you wish to return an item, please contact our customer service team for instructions on how to initiate a return. Please note that return shipping fees may apply.

Currently, we only ship to the UK.

Delivery times vary depending on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-2 business days. You can track the status of your order using the tracking information provided in your confirmation email.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer the option to pay via PayPal for added convenience.

To place an order, simply browse our website and add the desired items to your cart. Proceed to checkout, where you will be prompted to enter your shipping and payment information. Once your order is confirmed, you will receive an email confirmation with your order details.